Privacy Policy

1. Information we collect

We may collect information you provide directly, including your email address, account credentials, subscription information, support messages, approved symbols, positions, and settings.

2. Information collected automatically

When you use ThetaRank, we may collect technical and usage information such as browser type, device information, IP address, pages viewed, referring pages, interactions, error logs, and approximate location derived from network information.

3. How we use information

We use information to operate and secure ThetaRank, create and manage accounts, provide requested features, process payments, communicate with users, troubleshoot issues, understand product usage, and improve the service.

4. Analytics

We may use analytics providers, including Google Analytics, to understand traffic and product usage. These providers may use cookies or similar technologies according to their own privacy policies.

We also use browser storage to remember referral sources and campaign labels for up to 30 days. When you register, we associate that information with your account and record verification, useful product activity, and subscription payment dates to understand which campaigns bring customers. A completed analysis may be remembered for 24 hours to connect it to a subsequent signup. We may send a randomly generated account identifier to Google Analytics to connect signed-in activity across devices; we do not use your email address as that identifier.

5. Service providers

We may share information with service providers that help us operate ThetaRank, including hosting, databases, authentication, email delivery, analytics, payment processing, monitoring, and market-data services.

We do not sell your personal information.

6. Data security

We use reasonable administrative, technical, and organizational measures to protect information. No internet-based system can be guaranteed to be completely secure.

7. Data retention

We retain information for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, enforce agreements, and protect the security of ThetaRank.

8. Your choices

You may request access to, correction of, or deletion of certain personal information by contacting us. Some information may need to be retained for legal, security, fraud-prevention, or operational purposes.

9. Children's privacy

ThetaRank is not intended for children under 18, and we do not knowingly collect personal information from children.

10. Policy changes

We may update this policy periodically. The updated date at the top of this page will reflect the most recent revision.

11. Contact

Privacy questions or requests may be sent to support@thetarank.com.